Euhomy Luna Arc Crescent Ice Maker EU-Version
Key Features
- Longer-Lasting Crystal-clear crescent Ice, the ideal accompaniment to tequila, whisky and other high-quality drinks.
- Fast & Continuous Ice Production — it produces 16 clear ice cubes in just 12 to 15 minutes. With its 1.8L water tank, it can also produce approximately 1,600 crystal-clear ice cubes in 24 hours, ensuring a constant supply of fresh ice for your home or parties.
- Easy-to-See Design, Key Information at a Glance
- Slow-Melting Crescent-Shaped Ice Cubes — With their distinctive crescent shape and the ability to melt 30 minutes slower than standard ice cubes, these ice cubes not only enhance the visual appeal but also perfectly preserve the flavour of your drinks.
- Timer Settings & LED Status Indicators — Plan your ice cream needs in advance – simply press and hold the ‘–’ button for 3 seconds to set the start time up to 24 hours in advance. Ideal for parties, everyday use or when you have a busy schedule. What’s more, thanks to the smart LED indicators, you can keep track of the machine’s operating status at all times: BLUE indicates that ice cube is being made, PURPLE indicates that the basket is full, and ORANGE indicates that the water level is running low. No more guesswork — clear, real-time feedback ensures your ice cube is produced continuously without interruption.
- Automatic Deep Clean — This compact ice maker is equipped with an automatic cleaning system that makes maintenance a breeze. Simply hold down the ‘+’ button for 5 seconds to start a 20-minute automatic cleaning cycle, eliminating the need for manual scrubbing. Enjoy hassle-free maintenance and this smart cleaning feature.
Fast & Free Shipping
Shipping Policy
For questions about specific orders, please email support@euhomy.eu. We can’t transport these places:
1. Dutch overseas territories
2. French overseas territories
3. Vatican City
4. Greenland and the Faroe Islands in Denmark
5. Spain's Canary Islands, the cities of Ceuta and Melilla, and provinces with postal codes starting with 35–38, 51, 52.
Mode of transport and timeliness:
We’ve partnered with FedEx to ensure your order is delivered securely and on time. To help you with your purchasing decision, we list the average time it will take for an order to process for each product listed on the Euhomy website. Orders for some products will process more quickly than others due to order inventory status. We try to be as fair and accurate as possible when listing each product’s availability.
We offer the following types of transportation:
Standard ground transportation: 3-7 working days
We ship on normal working days (non-holidays) from Monday to Friday. Orders placed on the weekend will be shipped on the next business day.
* During the checkout process, all products that meet the expedited shipping conditions will display these shipping options so that you can choose the best option for shipping, and we will deliver the goods to your hands as soon as possible.
One Year Warranty
Welcome to Euhomy's self-service page for processing warranty requests and making inquiries. All products purchased from Euhomy come with a one-year warranty.
Your product comes with unlimited lifetime customer service support. Our customer service team will provide free warranty service if the appliance fails due to non-human damage within the first year of your original purchase.
You can verify the warranty period with our customer service team by including the product information in your message.
Euhomy's one-year warranty service is provided through Euhomy's official buying channels, which include this official website, as well as Amazon and Walmart. To ensure the quality of the service you receive, we encourage customers to purchase through these official channels. For purchases made through non-official channels, please contact the merchant directly for after-sales assistance.
We appreciate all the information you provide and understand your time is valuable.
30-Day Returns
At Euhomy, your satisfaction is our top priority. We understand that sometimes a product might not be the perfect fit, and we're here to make the return process as smooth as possible.
Eligibility for Returns
- You can return items within 30 days of purchase. Items must be returned in new or mint condition.
- Please ensure that all products are returned in their original packaging, including all accessories like manuals and keys.
Note: Bulk orders (more than 5 units) are not eligible for returns.
How to Return
- Reach out to our customer service center to get a return authorization and detailed instructions.
- Pack your item securely, including your proof of purchase and the reason for the return.
Note: For non-quality related returns, shipping costs will be the buyer's responsibility.
Exchanges
We generally do not offer exchanges. However, if you have a special request, feel free to reach out to our customer service center to see what we can do. We're here to help!
Refunds
Once we get your return, we'll check it over. If it meets our policy conditions, we'll process a full refund of the purchase price (excluding any original processing and handling fees) within 3-5 business days. The refund will be credited to your original payment method. We aim to make this process smooth and hassle-free.
Additional Information
- Please ensure items are returned in their original condition. We may not be able to process returns for products that are damaged or missing parts.
- This return policy does not affect your warranty rights, which remain in full effect.
If you have any questions about our 30-day return policy, please call us at +49-1752050191 (DE) （Mon to Fri, 9AM - 6PM(ET)） or email us at support@euhomy.eu,We aim to reply emails with 24 hours on weekdays. Please check your spam folder if no response is received.
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Longer-Lasting Ice
Crystal-clear crescent ice melts up to 30 minutes slower than regular ice, keeping drinks cold and fresh longer.
Fast Ice in 10-15 Minutes
Makes 16 crescent ice cubes per cycle in just 12-15 minutes — great for daily use or last-minute needs.
Product Features
Ice Thickness Adjustment
Use the +/- buttons to adjust the thickness.
Easily Observe Ice-making Process
Purple Light: Ice Basket is Full; Orange-red Light: Water Tank is Empty;
Blue Light: Making Ice.
Ample Daily Output
16 pieces ≈ 12 minutes, 28 lbs / 24 hours
Timer Setting
Automatic timer function has revolutionized the way homemade ice making.
No more making ice before bed—your ice is ready by morning.
Smart Water Recycling
Melted ice is reused through an automated collection and filtration process.
This improves water efficiency and reduces waste.
Removable Ice Basket
1.0 kg is approximately equivalent to 160 LunaArc™ crescent ices.
Crystal-clear Crescent Ice Melts More Slowly
Nugget ice / Bullet ice / Crescent ice / Cube ice (Experimental results after standing for 2 hours in the laboratory.)
Flexible Refill Design
1. Refill through the small opening.
2. Remove the lid completely for a full fill.
*Note: Please use drinking water or filtered water.
Flexible and User-friendly Design
- Clear Vision
- Easy Drain
- Easy Opeartion
Smart Visibility, Always in Sight
Clear, wide-angle visibility of your water level and ice storage through a droplet-shaped tank window and transparent ice basket.
Easy Drain, Easy Glean
Gravity-based drainage with a bottom-side plug lets you remove water effortlessly no tilting or lifting required.
Flexible Touch Button Design
Four touch buttons for easy control Intuitive icons show current settings clearly.
Designed to Elevate Every Setting
- Kitchen
- Office
- Gatherings
- Home Bar
Product Specifications
FAQ
How long do I need to let the unit sit before starting it?
What kind of water shoud I use?
How do I clean the machine? How often shoud I clean it?
Do these ice makers have a heat preservation function?
How can I know the model number of the ice maker I purchased?
Can I keep it on 24 hours? Or should I turn it on and off?
Do I need Empty the water out after each use, if you didn’t let it run until empty?